Shipping policy
Shipping Policy
Last Updated: April 2026
At TiniTot, we strive to deliver your little one's products safely and on time. Please read our shipping policy carefully.
1. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive an order confirmation email once your order is placed successfully.
2. Shipping Time
| Delivery Type | Estimated Time |
|---|---|
| Standard Delivery | 5–7 Business Days |
| Express Delivery | 2–3 Business Days |
| Remote Areas | 7–10 Business Days |
Delivery times may vary depending on your location and courier partner availability.
3. Shipping Charges
- Free Shipping on orders above ₹999.
- Orders below ₹[your amount] will have a flat shipping charge of ₹99.
- Express delivery charges may vary and will be shown at checkout.
4. Shipping Coverage
- We currently ship across India 🇮🇳.
- We do not ship internationally at this time.
- Some remote or restricted pin codes may not be serviceable — you will be notified at checkout.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order on the courier partner's website using the tracking number provided.
- For tracking assistance, contact us at tinitotbabycare@gmail.com.
6. Delayed or Lost Shipments
- If your order has not arrived within the estimated delivery time, please contact us at tinitotbabycare@gmail.com.
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TiniTot is not responsible for delays caused by:
- Natural disasters or weather conditions
- Courier partner delays
- Incorrect address provided by the customer
- In case of a lost shipment, we will investigate and offer a replacement or refund as appropriate.
7. Damaged in Transit
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If your order arrives damaged, please:
- Take photos/video of the damaged package immediately.
- Contact us within 48 hours of delivery at tinitotbabycare@gmail.com
- We will arrange a free replacement or refund after verification.
8. Incorrect Address
- Please ensure your shipping address is correct at the time of placing the order.
- TiniTot is not responsible for orders delivered to an incorrect address provided by the customer.
- Address changes can be requested before the order is shipped by contacting us immediately.
9. Contact Us
For any shipping-related queries:
📧 Email: tinitotbabycare@gmail.com 📞 Phone: 7303878224 🌐 Website: tinitot.myshopify.com